How to fix OHAUS EXPLORER that will not turn on?
If your OHAUS Scales unit will not turn on, begin by checking the power cord connections to ensure it is properly plugged in and connected to the balance.
What to do if OHAUS EXPLORER Scales display locks up?
If your OHAUS Scales display random segments or the display locks up, turn the power off, and then turn it on again. If the condition persists, the unit must be serviced.
Why won't my OHAUS EXPLORER turn on?
If your OHAUS Scales won't turn on, the power cord may not be plugged in or properly connected to the balance. Check the power cord connections to resolve this issue.
How to fix unstable readings on OHAUS Scales?
Unstable readings on your OHAUS Scales can be caused by excessive air currents or vibration on the table surface. Check the environmental conditions. Also, ensure the balance is placed on a stable surface or change the averaging level.
Why are my OHAUS EXPLORER giving unstable readings?
If your OHAUS Scales display unstable readings, first check for excessive air currents or vibrations on the table surface. Ensure the balance is placed on a stable surface. You may also need to adjust the averaging level.
What to do if my OHAUS EXPLORER are showing an incorrect weight reading?
If your OHAUS Scales are displaying an incorrect weight, ensure that you re-zero the balance before weighing by pressing # with no weight on the pan. Also, make sure that the balance is properly calibrated.
How to unlock settings on OHAUS EXPLORER?
If you can't change settings on your OHAUS Scales, the menu might be locked. To unlock it, set the menu Lock to OFF by setting the Lock Switch to OFF.
How to change units on OHAUS EXPLORER?
If your OHAUS Scales cannot display the weight in the unit you want, it might not be enabled. Press the Units button until your desired measuring unit appears. If it doesn't appear, enable the unit in the Setup menu.
What to do if I am unable to store menu settings/ changes on my OHAUS EXPLORER Scales?
If you are unable to store menu settings or changes on your OHAUS Scales, make sure you press Enter when prompted. Also, ensure that the menu is not locked properly.
Why is the RS232 interface not working on my OHAUS EXPLORER Scales?
If the RS232 interface is not working on your OHAUS Scales, verify that the interface settings in the RS232 menu correspond to those of the peripheral device. Also, check the cable connections.
General| Pan Size | Varies by model |
|---|---|
| Power Supply | AC Adapter |
| Capacity | Varies by model |
| Display | Full-color touchscreen |
| Calibration | Internal or external |
| Connectivity | RS232, USB |
| Draftshield | Available on some models |
| Operating Temperature | 10°C to 30°C |
| Units of Measurement | g, kg, lb, oz, ct |
| Stabilization Time | ≤ 2 s |
| Relative Humidity | ≤ 80% (non-condensing) |
| Readability | Varies by model |
General guidance on identifying and isolating balance problems.
A systematic guide to diagnose balance symptoms using tables and remedies.
Table detailing error codes, reasons, and remedies for Explorer/Voyager balances.
Table detailing error codes, reasons, and remedies for Explorer Pro balances.
Detailed steps for removing the analytical load cell assembly.
Instructions for correctly installing the analytical load cell assembly.
Instructions for entering personality data from the balance label into EP Loader.
Guide for inputting temperature compensation data into EP Loader.
Process for transferring personality and TC data to the balance using EP Loader.
Guide for inputting temperature compensation data for Explorer Pro into EP Loader.
Instructions for entering personality and AutoCal data for Explorer Pro into EP Loader.
Process for transferring data to Explorer Pro balance using EP Loader.
Procedure for performing the manufacturing calibration (MFg).
Procedure to restore internal weight calibration factor using MFgWt.
To Next Page
