How to access weighing mode on OHAUS EXPLORER Scales?
If you cannot access the weighing mode on your OHAUS Scales, it may not be enabled. Press the mode button until the desired weighing mode is displayed. If it doesn't appear, enable the weighing mode.
What to do if my OHAUS EXPLORER show incorrect weight?
If your OHAUS Scales are showing an incorrect weight reading, it may be because the balance was not re-zeroed before weighing or the balance is not properly calibrated. Press the button with no weight on the pan, then weigh the item. You may also need to recalibrate correctly.
What to do if the RS232 interface is not working on my OHAUS EXPLORER Scales?
If the RS232 interface is not working on your OHAUS Scales, the print menu settings may not be properly set up, or there could be cable connection issues. Verify the interface settings in the RS232 menu correspond to those of the peripheral device. Also, check the cable connections.
What to do if OHAUS EXPLORER display random segments or the display locks up?
If your OHAUS Scales display random segments or the display locks up, it could be due to the microprocessor locking up. Turn the power off, then turn it on again. If the condition persists, the unit must be serviced.
Why can't I access the weighing mode on my OHAUS EXPLORER?
If you cannot access the weighing mode on your OHAUS Scales, the desired weighing mode may not be enabled. Press the mode button until the desired weighing mode is displayed. You may also need to enable the weighing mode.
What to do if unable to store menu settings/changes on OHAUS EXPLORER?
If you are unable to store menu settings or changes on your OHAUS Scales, it may be because 'Enter' was not selected, or the menu is locked. Press 'Enter' when prompted. Ensure the menu is not locked.
General guidance on identifying and isolating balance problems.
A systematic guide to diagnose balance symptoms using tables and remedies.
Table detailing error codes, reasons, and remedies for Explorer/Voyager balances.
Table detailing error codes, reasons, and remedies for Explorer Pro balances.
Detailed steps for removing the analytical load cell assembly.
Instructions for correctly installing the analytical load cell assembly.
Instructions for entering personality data from the balance label into EP Loader.
Guide for inputting temperature compensation data into EP Loader.
Process for transferring personality and TC data to the balance using EP Loader.
Guide for inputting temperature compensation data for Explorer Pro into EP Loader.
Instructions for entering personality and AutoCal data for Explorer Pro into EP Loader.
Process for transferring data to Explorer Pro balance using EP Loader.
Procedure for performing the manufacturing calibration (MFg).
Procedure to restore internal weight calibration factor using MFgWt.
General| Pan Size | Varies by model |
|---|---|
| Power Supply | AC Adapter |
| Capacity | Varies by model |
| Display | Full-color touchscreen |
| Calibration | Internal or external |
| Connectivity | RS232, USB |
| Draftshield | Available on some models |
| Operating Temperature | 10°C to 30°C |
| Units of Measurement | g, kg, lb, oz, ct |
| Stabilization Time | ≤ 2 s |
| Relative Humidity | ≤ 80% (non-condensing) |
| Readability | Varies by model |
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