Oki B4100 Maintenance Manual

42640901TH Rev.1 44 /
Oki Data CONFIDENTIAL
5. TROUBLESHOOTING PROCEDURES
5.1 Troubleshooting Tips
(1) Check the basic check points written in the user’s manual.
(2) Gather detailed failure information as much as possible from the customer.
(3) Check the printer under the condition close to that under which the failure occurred.
5.2 Check Points Before Correcting Image Problems
(1) Is the printer running in proper ambient conditions?
(2) Are consumables (toner and EP unit) replaced correctly?
(3) Are sheets of paper normal?
(4) Is the EP unit set correctly?
5.3 Notes When Correcting Image Problems
(1) Do not touch the surface of the OPC drum nor place foreign matter on it.
(2) Do not expose the OPC drum to direct sunlight.
(3) Do not touch the fuser because it heats up during operation.
(4) Do not expose the image drum to light for more than five minutes at room temperature.
5.4 Preparation Before Troubleshooting
(1) Message display
The failure status of printer is displayed on the status monitor of the PC.
Take proper action according to the message displayed on the status monitor.
(2) LED indicator
Printer is equipped with three LED. These LED indicates one of the following status:
1 Ready LED Indicator
2 Manual Feed LED Indicator
3 Error LED Indicator
For ODA/OEL/AOS
1 2 3

Oki B4100 Specifications

Performance

print speed	19 pages per minute
CPU	200 MHz
time to first page	6.0 seconds
print resolution	1200 x 600 dpi
duty cycle	15, 000 pages per month

Memory

standard RAM	8 MB
maximum RAM	8 MB

Paper Handling

standard paper input	250-sheet Letter/Legal/Universal tray
paper size minimum	3.4" x 5.5"
paper size maximum	8.5" x 14"

Weight and Dimensions

size (WxDxH)	14" x 15.6" x 7.9"
size (WxDxH in cm)	35.5 cm x 39.5 cm x 20 cm
weight	22 lb. (10.0 kg)