Oki MC563 User Manual

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9. Troubleshooting
If Paper Jams Occur
This section describes how to handle when a paper jam occurs. Check the error code on the
operator panel and see the corresponding page.
• If the Error Code is "370", "371", "372"
• If the Error Code is "380", "381", "382", "385", "389"
• If the Error Code is "390"
• If the Error Code is "391", "392", "393"
• If the Error Code is "409"
1
If documents are set in the ADF or on the document glass, remove them.
2
Hold the handle (B) and open the scanner unit (a) completely.
If the Error Code is "370", "371", "372"

Oki MC563 Specifications

General

Print Technology	LED
Print Resolution	1200 x 1200 dpi
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Functions	Print, Copy, Scan, Fax
Copy Speed (Black)	30 cpm
Copy Speed (Color)	30 cpm
Copy Resolution	600 x 600 dpi
Scan Type	Flatbed, ADF
Scan Resolution	600 x 600 dpi
Fax Modem Speed	33.6 kbps
Paper Capacity	250 sheets
Maximum Paper Size	A4
Duplex Printing	Yes
Automatic Document Feeder (ADF)	50 sheets
Weight	29 kg
Fax Transmission Speed	3 seconds per page
Connectivity	USB, Ethernet, Wireless
Mobile Printing	AirPrint, Google Cloud Print
Operating System Compatibility	Windows, macOS
Monthly Duty Cycle	60, 000 pages