Oki MC563 User Manual

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9. Troubleshooting
Scan Problems
This section describes problems with the scan function.
If you cannot solve a problem with the following solutions, contact your dealer.
• Unable to Scan
Unable to Scan
Point to check Solution Reference
Is the machine turned off? Turn the machine on.
Turning the Machine On
Is the cable connected to the
machine?
Check the cable connections, and
then connect the cables properly.
Connecting a LAN Cable/USB
Cable
Is there any damage to the cable? Change the cable. -
Is the network setting correct? Set the network setting correctly.
Connecting a LAN Cable/USB
Cable
Has any error occurred? Follow the on-screen instructions on
the display screen of the machine.
If you use the Scan To PC function,
refer to "Scan To Computer Problems
(Advanced Manual)".
Error Message List
Scan To Computer Problems
(Advanced Manual)

Oki MC563 Specifications

General

Print Technology	LED
Print Resolution	1200 x 1200 dpi
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Functions	Print, Copy, Scan, Fax
Copy Speed (Black)	30 cpm
Copy Speed (Color)	30 cpm
Copy Resolution	600 x 600 dpi
Scan Type	Flatbed, ADF
Scan Resolution	600 x 600 dpi
Fax Modem Speed	33.6 kbps
Paper Capacity	250 sheets
Maximum Paper Size	A4
Duplex Printing	Yes
Automatic Document Feeder (ADF)	50 sheets
Weight	29 kg
Fax Transmission Speed	3 seconds per page
Connectivity	USB, Ethernet, Wireless
Mobile Printing	AirPrint, Google Cloud Print
Operating System Compatibility	Windows, macOS
Monthly Duty Cycle	60, 000 pages