Why won't my Oki MC860 answer the telephone or receive faxes?
- EElizabeth NolanSep 10, 2025
First check to see that the power cord is connected properly. Also check the reception mode setting of the machine.

Why won't my Oki MC860 answer the telephone or receive faxes?
First check to see that the power cord is connected properly. Also check the reception mode setting of the machine.
Why is my Oki MC860 printing light?
If your Oki All in One Printer is printing light, several factors could be the cause. Ensure the toner cartridge is properly seated by reinstalling it. If the toner is low, open the top cover and tap the cartridge a few times to evenly distribute the remaining toner; replace it if the problem persists. Also, check your paper: moist paper should be replaced with paper stored in proper conditions, and unsuitable paper should be replaced with recommended paper. Finally, adjust the Media Weight and Media Type settings in the Paper Setup menu, especially if using recycled paper, setting one value thicker for Media Weight.
What to do if printed images are fading vertically on Oki All in One Printer?
If the printed images from your Oki All in One Printer are fading vertically, it could be due to a dirty LED head. Try wiping the LED head with a soft, lint-free cloth. Another possible cause is low toner. Open the top cover and tap the cartridge a few times to evenly distribute any remaining toner. If the issue continues, replace the toner cartridge. Lastly, ensure that you are using paper that is suitable for the printer.
Why are there vertical lines on my Oki All in One Printer prints?
Vertical lines appearing on your Oki All in One Printer prints can be due to a damaged image drum cartridge. Replacing the image drum cartridge may resolve the issue. Another potential cause is low toner. Open the top cover and tap the cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge.
How to prevent light stains on the white areas when printing with Oki MC860?
Light stains on the white areas of paper when printing with your Oki All in One Printer can occur if the paper contains static. Use paper stored in proper temperature and humidity conditions. The issue may also arise from using paper that is too thick, so try using thinner paper. Low toner can also cause this problem; open the top cover and tap the cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge.
Why does my Oki MC860 produce horizontal lines and spots?
The appearance of horizontal lines and spots periodically on prints from your Oki All in One Printer can indicate several issues: if the interval is about 94mm, the image drum may be damaged or dirty. Wipe it lightly with a soft cloth and replace it if damaged. If the interval is about 42mm, there might be foreign particles in the image drum cartridge; try opening and closing the top cover and printing again. If the interval is about 87mm, the fuser unit might be damaged and require replacement. Also, if the image drum cartridge has been exposed to light, replace it if the problem continues.
Why do faxes received on my Oki MC860 All in One Printer sometimes look distorted?
If the document received is wider or longer than the paper loaded in the paper tray, the machine automatically reduces the width or length of the document so that it will fit on the paper.
Why is the fax sent from my Oki MC860 All in One Printer received completely blank?
Make sure that the document is loaded correctly before faxing; with text face UP in the ADF or face DOWN on the glass.
Why won't my Oki MC860 All in One Printer dial a telephone number?
Check the power cable and wall outlet. Make sure that the telephone line (not external telephone or handset) is connected to the LINE socket on the back of the machine.
What to do for light documents with vertical streaks on Oki All in One Printer?
If documents received are light or have vertical streaks, and your Oki All in One Printer isn't out of toner, gently wipe the lens surface of the MFP's LED array to see if that resolves the issue.
| print speed color | 26 ppm |
|---|---|
| print speed black & white | 33 ppm |
| time to first page color | 10 seconds |
| time to first page black & white | 9.5 seconds |
| print resolution | 1200 x 600 dpi |
| processor | 500 MHz PowerPC CPU |
| duty cycle | 75, 000 prints per month |
| copy speed color | 26 cpm |
|---|---|
| copy speed black & white | 33 cpm |
| first copy out color | 14.5 seconds |
| first copy out black & white | 13 seconds |
| copy resolution | 600 x 600 dpi |
| scan type | Color and black & white |
|---|---|
| max scan area | 11" x 17" |
| scan speed black & white | 33 spm |
| scan speed color | 26 spm |
| scan resolution | 600 dpi |
| fax modem | 33.6 Kbps Super G3 |
|---|---|
| transmission speed | 2 seconds/page |
| fax resolution | 600 x 600 dpi |
| speed dial locations | 500 locations |
| broadcast transmission locations | 530 locations |
| power consumption peak | 1, 300W |
|---|---|
| power consumption standby | 160W Avg. |
| power save mode | ≤25W |
| acoustic noise operating | 54dB |
| acoustic noise standby | ≤37dB |
| standard imaging RAM | 512 MB |
|---|---|
| max imaging RAM | 768 MB |
| hard disk drive | 40 GB |
| 1-tray configuration dimensions | 22.2" x 25.9" x 26.3" |
|---|---|
| 2-tray configuration dimensions | 33.3" x 30.2" x 44.5" |
| weight 1-tray configuration | 149.9 lb |
| weight 2-tray configuration | 200.6 lb |
| weight 3-tray configuration | 211.6 lb |
Illustrates and labels the front components of the MFP.
Illustrates and labels the rear components of the MFP.
Details the buttons and touch screen interface of the MFP's control panel.
Details the TWAIN and printer drivers and their installation methods.
Explains the function of the fax printer driver and its installation process.
Step-by-step instructions for loading paper into the MFP's cassette trays.
Instructions for loading paper into the multi-purpose tray.
Outlines the necessary connections and servers required for faxing and e-mailing.
Provides default passwords and PINs for administrative access.
Lists parameters that must be set before using the fax function, such as time zone and date.
Details the network parameters needed for scan-to-email and scan-to-FTP functions.
Explains Scan to E-mail and Scan to Network PC functionalities.
Describes three methods for configuring the MFP: web page, configuration tool, and control panel.
Configuration options for SMTP and POP3 servers, including encryption and authentication.
Outlines the initial setup parameters for the fax function, including time zone and date.
Introduces advanced fax features for efficiency and communication.
Instructions for placing documents in the ADF or on the glass for scanning, copying, or faxing.
Basic steps for scanning documents using the control panel.
Provides life expectancy estimates for consumables like toner, drums, fuser, and belt.
Step-by-step instructions for replacing toner cartridges, including safety warnings.
Instructions for installing additional RAM memory to upgrade the MFP's capacity.
Lists the components included in the paper tray and storage cabinet upgrade kits.
General steps for installing paper trays and storage cabinets.
Instructions for updating printer driver settings on Windows for new hardware.
Instructions for updating printer driver settings on Mac OS X for new hardware.
Explains how to clear paper jams quickly and simply from the MFP.
Procedures for removing paper jams from the Automatic Document Feeder.
Steps to remove paper jams from within the printer mechanism.