Oki MC563 User Manual

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9. Troubleshooting
• Unable to change copy ratios
• Unable to copy mixed size documents
• Unable to sort copies
Is another job in progress? Start copying after the other job is
complete.
-
Is a print job from a computer or other
device in progress?
Wait until printing is complete. -
Is a fax being sent in real time? Wait until the transmission is
complete.
-
Is Continuous Scan mode on? Select [Scan completed] on the
display screen.
Enabling Continuous Scan
Mode (Continuous Scan)
(Advanced Manual)
Is the machine offline? Press the (PRINT) button, and
then select [Online/Offline].
-
Are you authorized to make copies? Enter the authorized PIN or user
name and password.
Enabling Access Control
(Advanced Manual)
Point to check Solution Reference
Is [Cannot found appropriate paper
size. Please confirm paper of tray.]
displayed?
Specify a paper feed tray. Or specify
a zoom ratio manually.
Making Enlarged or Reduced
Copies (Zoom) (Advanced
Manual)
Did you press Reduce or Enlarge? The specified size of paper is not
loaded in the trays.
Specify a paper feed tray. Or specify
a zoom ratio manually.
Making Enlarged or Reduced
Copies (Zoom) (Advanced
Manual)
Point to check Solution Reference
Is [Mixed Size] set to [OFF]? Set [Mixed Size] to [ON].
Copying Different Size
Documents (Mixed Size)
(Advanced Manual)
Is the size of your document
supported for making mixed size
copies?
Use documents sizes supported for
mixed size copying.
Copying Different Size
Documents (Mixed Size)
(Advanced Manual)
Is paper of the required sizes
loaded?
Load paper of the required sizes on
each paper tray. The paper trays
need to be set to [ON] or [ON(Prior)]
from the (SETTING) button >
[Paper Setup] > [Select Tray] >
[Copy] on the operator panel.
-
Point to check Solution Reference
Point to check Solution Reference
Is [Sort] set to [OFF]? Set [Sort] to [ON].
Sorting Each Set in Page Order
(Sort) (Advanced Manual)
Is memory full? Reduce the number of document
pages.
Check the free space in memory.
Delete unnecessary jobs in memory.
Checking the Free Space in
Memory/Hard Disk Drive
(Advanced Manual)

Oki MC563 Specifications

General

Print Technology	LED
Print Resolution	1200 x 1200 dpi
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Functions	Print, Copy, Scan, Fax
Copy Speed (Black)	30 cpm
Copy Speed (Color)	30 cpm
Copy Resolution	600 x 600 dpi
Scan Type	Flatbed, ADF
Scan Resolution	600 x 600 dpi
Fax Modem Speed	33.6 kbps
Paper Capacity	250 sheets
Maximum Paper Size	A4
Duplex Printing	Yes
Automatic Document Feeder (ADF)	50 sheets
Weight	29 kg
Fax Transmission Speed	3 seconds per page
Connectivity	USB, Ethernet, Wireless
Mobile Printing	AirPrint, Google Cloud Print
Operating System Compatibility	Windows, macOS
Monthly Duty Cycle	60, 000 pages