8 Troubleshooting
BU5002R/BU3002R/BU3002RH
Message
displayed on
LCD (Note 2)
Buzzer
sounds
continuously
Fault-ES
Output
short-circuit
Output has stopped due
to a short circuit on the
connected devices side
or a major connection
capacity overload.
Check whether there is a short
circuit on the AC input of the
connected devices, or whether the
connected capacity is exceeding
the rated capacity.
The UPS switches to
bypass operation
because of overload
(note 1).
Turn off the power switches of all
the devices connected to the UPS,
and after reducing the connected
devices, turn on the power
switches of the UPS and the
connected devices.
Fault-E1
Output over vol.
The output voltage is
abnormal (high), so the
UPS switches to bypass
operation (note 1).
Turn off the power switches of all
the devices connected to the UPS,
and turn on the power switch of the
UPS only. If the displayed content
does not change, the UPS is faulty.
Contact the shop of purchase.
Note: The output voltage can be
checked from the LCD Menu
by “1.Measurements”-
“Input/Output Meter”. The
battery voltage can be
checked by
“1.Measurements” - “Battery
Meter”.
Fault-E2
Output under
vol.
The output voltage is
abnormal (low), so the
UPS switches to bypass
operation (note 1).
Fault-E3
Batt.Over
Charge
The charging voltage is
abnormal (high), so the
UPS switches to bypass
operation (note 1).
Fault-E4
Batt.Under
Charge
The charging voltage is
abnormal (low), so the
UPS switches to bypass
operation (note 1).
Fault-E6
Over
temperature
The internal temperature
is abnormal, so the UPS
switches to bypass
operation (note 1).
Check that the ambient
temperature of the UPS is 40°C or
less. If the UPS is not used in a
high temperature environment, the
UPS is faulty. Contact the shop of
purchase.
A breakdown of an
internal component or
internal circuit has been
detected, so the UPS
switches to bypass
operation. (note 1).
The UPS is faulty, so contact the
shop of purchase.
Fault-E12
Battery Over
temp
An abnormal battery
temperature was
detected during backup
operation. Output will
stop.
The UPS is faulty, so contact the
shop of purchase.