DSPEC 50
®
and DSPEC 502
®
Digital Gamma-Ray Spectrometer User’s Manual 932502G / 0618
B.2. Troubleshooting Static IP Addresses
If you are unable to configure an Ethernet-connected DSPEC 50 that has a static IP address, the
most likely reason is that the system is already using the IP address you are trying to assign. We
recommend that your system administrator or IT staff troubleshoot the problem. See also
Appendix B. Note that the IPCONFIG and PING commands run from the command prompt.
! Run IPCONFIG to return a list of network adapters for your system along with the IP address
and subnet mask for each. If the DSPEC 50's subnet mask doesn’t match the computer’s,
change the DSPEC 50 subnet mask to match.
! Assign the DSPEC 50 an IP address that does not match any address currently in use. If you
suspect a conflict is occurring, unplug the DSPEC 50 Ethernet connection, PING the IP
address which has been assigned to the DSPEC 50, and verify that no other device responds
to the PING. If a device does respond, choose a new address for the DSPEC 50 and try again.
! PING the new IP address to confirm it is correctly configured.
B.3. Lost Password
If you lose the password to the Communication Settings and Data Display screens, you must
reset it as follows.
! Insert paper clip into the rear-panel RESET hole, located immediately above the SD card
slot. Press it in and hold it while cycling the power off/on. When the DSPEC 50 restarts,
cycle the power off/on once again to return the unit to normal operation.
! If you perform this operation with MAESTRO running, wait until after the second off/on
cycle, cancel the “Unknown Mode,” then close and reopen the DSPEC 50 detector window.
If your detector uses a DIM, MAESTRO may display a bad state-of-health message due to
the power interruption. Click the “ignore” option. The DSPEC 50 is now ready for use.
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