Appendix B Frequently Asked Questions
252
HotSync problems
My vCard or vCal e-mail
attachment isn’t forwarding
correctly (continued).
5. Click OK.
6. Start the e-mail client software and make sure it is
configured as the default MAPI client. Consult the
documentation for your desktop e-mail application for
more information.
The current date and time are
incorrect.
The current date and time are tied to the Location setting. If
you change the date and time without changing the Location
setting, the current date and time may appear incorrect.
See “Date & Time Preferences” in Chapter 17 for information
on setting the current location, date, and time.
Problem Solution
I cannot perform a HotSync
operation. What should I check
to make sure I’m doing it
correctly?
■ Make sure the HotSync cradle/cable is connected securely.
On a Windows computer try these steps:
1. Check the Windows system tray to make sure the HotSync
Manager is running. If it is not, click Start on the Windows
taskbar, and then select Programs. Navigate to the Palm
Desktop software program group, and select HotSync
Manager. You should also see “Selecting HotSync setup
options” in Chapter 16 for instructions on selecting the
correct HotSync Manager settings.
2. Make sure you selected Local USB or Local Serial, as
appropriate, from the HotSync Manager menu.
3. If you are using the serial cradle/cable, make sure you
selected the correct serial port on the Local tab in the Setup
dialog box. It should be set to the port where you connected
the HotSync cradle/cable.
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