Problem Check point
Water leakage
Faucet and connection parts
of bypass selector, water
supply hose, and outlet pipe
z See P. EN21.
Bypass selector
(location other than the
water outlet selected with
the bypass selector)
Though the bypass selector is
adjusted to , water drips
from the source water opening
z The cause seems to be calcium, etc. depositing inside the bypass
selector.
→ Dissolve approx. 50 of citric acid in 1 liter of water. Remove the
bypass selector (P. EN28) and hose, soak them in the citric acid
water for approx. 12 hours, and wash them with water.
(Buy citric acid at a pharmacy.)
Bottom of the unit
z
Has the cartridge been installed securely? (P. EN30)
z
Depending on the temperature and
humidity conditions, condensation
may occur inside the main unit, and
water may come out from
the condensation water outlet.
(This is not a malfunction)
→ Wipe o the water.
Condensation
water outlet
Bottom of the unit
Main spout
Water drips or trickles
out of the main spout
even when the water is stopped
z This is not a malfunction. (This is water remaining in the pipe.)
No water or a small
amount of water is
coming out
z Is the faucet fully open?
z Is the lter of the bypass selector clogged?
→ Perform maintenance. (P. EN28)
z Has the water supply been cut o ? (P. EN33)
z Is the water supply hose bent or attened?
If the problem is still not solved after all of the above are checked,
the cartridge may be clogged. Replace the cartridge. (P. EN30)
Although water is coming
out, the water quality
signal does not light up
The amount of water
coming out has
decreased after the
cartridge is replaced
z Did you run water for approx. 3 to 4 minutes after replacement?
(P. EN30)
(It is necessary to remove the air inside the cartridge)
The water coming out
from the main spout
is warm
z At the beginning of running of water, the water warmed by the
room temperature or heat inside the Alkaline Ionizer while water
ow is stopped may come out.
(This is not a malfunction. Run water before using.)
Before Requesting a Repair Service
(continued)
EN40