108
Troubleshooting (Advanced)
Network
Cannot connect to a network. Set [LAN], or [LAN] and [Modem] to [Enabled] in the [Advanced] menu of the
Setup Utility ( page 89).
Cannot check the computer’s MAC
address.
Follow the steps below.
A Click [start] - [All Programs] - [Accessories] - [Command Prompt].
B Input [ipconfig/all], and press
Enter
.
C Write down the 12-digit string of alphanumeric displayed in the “Physical
Address” line of the LAN or the wireless LAN (only for model with wireless
LAN).
D Input [exit], and press
Enter
.
Wireless Communication (only for model with wireless LAN/Bluetooth/wireless
WAN)
Cannot connect to a network. Slide the wireless switch to turn on the wireless devices.
Set the devices ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in
the [Advanced] menu of the Setup Utility ( page 90).
Disable the Wireless Connection Disable Utility.
Restart the computer.
You cannot turn on wireless LAN if you uninstalled Display Rotation Tool.
To reinstall it, click [start] - [Run] and input [c:\util\disprot\Setup.exe], and click
[OK].
Access point is not detected.
Confirm that / / is displayed on the notification area.
If / / is not displayed on the notification area, turn on the wireless
communication ( page 73).
Connecting Peripherals
An error occurs while installing the
driver.
When you install a driver of card or peripheral device, make sure that the driver
is compatible with the operating system. If it is not compatible, malfunction may
occur. For information about the driver, contact the manufacturer of the
peripheral device.
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