Item Description
Call Transfer Status Determines how the Unified Messaging system handles a call when it
reaches your extension.
1. Click Edit.
2. Select the setting from the following items.
• None: Rings your extension.
• Call blocking: Handles the call according to the
Incomplete Call
Handling for No Answer setting for your extension. Your extension
will not ring.
• Call screening: The caller is prompted to record his or her name.
The Unified Messaging system then calls you and plays back the
caller name. You can choose whether to answer the call.
• Intercom Paging: Pages you by intercom.
• Transfer to Mailbox: Transfers the caller to the mailbox.
• Transfer to specified Custom Service Menu: Transfers the caller
to the specified Custom Service.
• Transfer to specified telephone number 1–5: Transfers the caller
to one of the specified telephone numbers in numerical order of
priority.
3. Click OK to finish.
Incomplete Call Handling
for No Answer
Specifies how the Unified Messaging system handles a call when there is
no answer.
1. Click Edit.
2. Select the setting from the following items.
More than one option can be selected.
• Leave a Message: Allows the caller to record a message.
• Transfer
to a covering extension: Transfers the caller to a covering
extension.
• Page the mailbox owner by intercom paging: Pages you by
intercom.
• Transfer to operator: Transfers the caller to an operator.
• Return to top menu: Lets the caller return to top menu and try
another extension.
• Transfer to specified Custom Service Menu: Transfers the caller
to the specified Custom Service.
3. Click OK to finish.
322 User Manual
3.2.1 User Programming
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