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Panasonic KX-UTG 300B

Panasonic KX-UTG 300B
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Panasonic KX-UTG 300B
User Guide

Other manuals for Panasonic KX-UTG 300B

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Panasonic KX-UTG 300B Specifications

General IconGeneral
Ethernet Ports2 x 10/100/1000 Mbps
Power over EthernetYes
Wi-FiNo
BluetoothNo
SIP Accounts6
HD VoiceYes
EHS SupportYes
USB PortNo
Wall MountableYes
Audio CodecsG.711, G.722, G.726
Headset JackYes
Supported ProtocolsSIP, RTP
Power SupplyAC adaptor (optional)

Summary

Installation

Desk Setup

Instructions for setting up the phone on a desk.

Installing the Panasonic KX-UTA336 Sidecar

Guide to connecting the optional KX-UTA336 sidecar to the phone.

Wall Mounting

Steps for mounting the phone on a wall.

Location of Controls

Provisioning Instructions

Assigning the Phone to a User using the NextOS 3.0 Beta Portal

Detailed guide for assigning the phone to a user in the NextOS portal.

Checking the Firmware

Entering the Provisioning Server

Enabling the Web Configuration Utility

Additional Setup Options

Correcting the Time

Information on how to set or correct the phone's time.

Line Mirroring

Explanation of the Line Mirroring feature.

Busy Lamp Field (BLF)

Details about the Busy Lamp Field feature for call monitoring.

Directories

Information regarding phone directories.

Speed Dials

Instructions on setting up and using speed dials.

Automatic Call Distribution (ACD)

Basic Phone Usage

Making a Call

Step-by-step guide on how to initiate a phone call.

Making a Second Call

Instructions for placing a second call while on an active call.

Accepting a Call

Guide on how to answer an incoming phone call.

Accepting a Second Call

Procedure for answering a second incoming call.

Terminating a Call

How to end an active phone call.

Transferring a Call

Warm Transferring

Steps for performing an attended call transfer.

Blind Transferring

Instructions for performing an unattended call transfer.

Conferencing

Checking Voicemail

Recording a Custom No Answer Greeting

Steps to record a personalized greeting for missed calls.

Call Lists

Missed Calls

Information on identifying and handling missed calls.

Using Speed Dials

Using the Flexible Buttons

How to utilize programmable flexible buttons for various functions.

Changing ACD States

Signing In

Procedure for signing into call center queues.

Going Unavailable

Steps to set the agent status to unavailable.

Going Available

Steps to set the agent status back to available.

Disposition Codes

Applying codes to calls for tracking marketing or call reasons.

Wrap-Up

Understanding and managing the post-call wrap-up period.

Signing Out

Procedure for logging out of call center queues.

Additional Features

Do Not Disturb (DND)

How to enable and disable the Do Not Disturb feature.

Factory Reset

Factory Reset from Phone Menu

Steps to perform a factory reset using the phone's menu interface.

Factory Reset via Web Configuration Utility

Steps to perform a factory reset using the web configuration interface.

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