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IntelliSync Control and Monitoring System User's Guide
Frequently Asked Questions
• How do I pair my device via Bluetooth® wireless technology: Turn
on Bluetooth on your wireless device and press the Mode button on
the IntelliSync unit. See page 7.
• How do I know what WiFi router I’m connected to? Check the
Device Product page to verify that WiFi is connected. See page 22.
• How do I know if I have good Wi signal strength? See page 28.
•. Reset Network name, WiFi credentials on the device. See page 22.
• I can’t connect to my home network: Be sure that your home
router is 2.4 GHz. Also check your home router SSID and password.
See page 7.
• What do I do if my device is disconnect from WiFi? Check your WiFi
connection with your home network router.
• Reset password. See Login Page, page 5.
• How do change my profile: See Accounts> Edit Profile on page 25.
• How do change the name of my pump: from the Dashboard, tap
the pump name > tap the Gear icon (top right) and select Product
Overview, tap Nickname to change the pump name. See page
21.
• How do I change the measurement units (US or Metric), see
Accounts > on page 23.
• Freeze Protection feature: See the pump product page on page 23
• How do I turn a my pump ON/OFF?: On the Pump Speed Settings
page, select the pump Speed, then tap the Status button to turn
the pump ON or OFF. Stopped indicates that the pump is currently
running a schedule.
• How to program pump speeds (manual/timer/schedule): See page
13.
• How do I add another IntelliSync: See page 8 Add Device.
• How to enable/disable notifications: See page23.
• What is the difference between Notications and Alerts? See page
16 and 23.
• What is the Dashboard? The home screen. See page 2, and 22.
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