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Troubleshooting & Maintenance
The reset switch access cover (black cap) is located on the
side of the unit near the Ethernet connectors for the IOLAN+
desktop unit, and on the rear of the IOLAN+
and
IOLAN+ 102/104.
In the unlikely event that you are not able to comunicate
with your IOLAN+, it is still possible to reset it to factory
default condition by the following procedure:
1 Power on the unit
2 Wait 30 seconds
3 Hold down the reset button for 15 seconds
4 Release the button
After this is done, the unit should start sending BOOTP
request packets.
This procedure is useful for factory defaulting units which
cannot be reached by TCP/IP. This includes reassigning a
programmed unit to a network to which the previously
assigned IP address does not belong.
B.6 Using the
IOLAN+
Statistics
Screens
The IOLAN+ maintains a large number of statistics and these
are available on several statistics screens. The various
screens and the meanings of the statistics are described in
this section. These screens are used along with technical
support in troubleshooting. Only the most significant entries
will be reviewed in this section.
Initial entry to all IOLAN+ statistics screens is achieved from
the
ETH/TTY/Routing - Gateway - Statistics
screen, which is
reached by selecting stats from the
Administration Menu
(the
CLI mode can also be used with the
show
command).
Once this screen has been displayed the
Gateway - Statistics
pop-up menu is obtained by pressing .
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