38
11 Troubleshooting
Caution
Never remove the casing of this apparatus. •
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/support). When you contact Philips,
ensure that your apparatus is nearby and the
model number and serial number are available.
No power
Car engine has not been started. Start •
the car engine.
Connections is incorrect. •
Fuse has been damaged. Replace fuse. •
No sound
Volume is too low. Adjust volume. •
Speaker connections is incorrect. •
Disc does not play
Disc is upside down. Ensure the printed •
side is upwards.
Disc is dirty. Clean the disc with a •
clean, soft, lint-free cloth. Wipe the disc
outwards from the center.
Disc is defective. Try another disc. •
incompatible disc is used. Try another disc. •
Disc rating exceeds the restrict setting. •
Change the rating settings to lower one.
Disc region code is not compatible with •
the unit. Use disc with proper region code.
No image
Parking brake wire connection is •
incorrect. Check the parking wiring.
Image flashes or distorted
Video DVD settings do not match with •
the DVD. Adjust video DVD settings.
Video connection is improper. Check the •
connections.
Supported formats:
USB or memory file format: FAT16, FAT32•
MP3 bit rate (data rate): 32-320 Kbps and •
variable bit rate
WMA v9 or earlier•
Directory nesting up to a maximum of •
8 levels
Number of albums/ folders: maximum 99•
Number of tracks/titles: maximum 999•
ID3 tag v2.0 or later•
File name in Unicode UTF8 (maximum •
length: 128 bytes)
Unsupported formats:
Empty albums: an empty album is an •
album that does not contain MP3/WMA
files, and is not be shown in the display.
Unsupported file formats are skipped. For •
example, Word documents (.doc) or MP3
files with extension .dlf are ignored and
not played.
AAC, WAV, PCM audio files•
DRM protected WMA files (.wav, .m4a, •
.m4p, .mp4, .aac)
WMA files in Lossless format•
ISO9660, Joliet•
Maximum title number: 512 (depending •
on file name length)
Maximum album number: 255•
Supported sampling frequencies: 32 kHz, •
44.1 kHz, 48 kHz
Supported Bit-rates: 32~256 (kbps), •
variable bit rates
Supported video formats:
DVD•
Divx Home theater•
MP4•
Xvid•
Note
To ensure a better playback, bit rate of 4.5 Mbps •
is recommended.
EN
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