Software Update Method Description
Custom Server URL Manually downloaded software from https://lens.poly.com/manage/
software-versions.
To ensure that the system recognizes the files and updates your
system, retain the folder structure of the software downloaded
from Poly Lens.
A server on your network that supports HTTP or HTTPS
downloads.
The URL is the path to the latest software build folder (for
example,
https://<system_build_folder> ). It includes
update packages for some of your connected devices (for
example, a Poly TC10 device) and the video system.
NOTE: If you are using private PKI certificates in your
environment and want HTTPS software downloads to work, you
must install the trusted root certificate from your internal certificate
authority (CA) on the system since certificate validation is always
performed.
Microsoft Teams Device Management For systems using the Microsoft Teams Rooms application.
Selecting this disables other update controls on the page.
Provisioning Server Receive updates from a provisioning service, such as Poly Clariti
Manager.
3. If you download software from a Custom Server URL, enter the path to the software build folder
on your network in the Update Server Address field.
Once you select from where to download software updates, you can manually or automatically update
the system.
Updating Software in the System Web Interface
You can manually update software or set up automatic updates in the system web interface.
Automatically Update Software
Automatically update the software for your system and some of its paired devices.
1. In the system web interface, go to General Settings > Device Management.
2. Select Enable Automatic Updates.
Unless you specify a maintenance window, your system tries to update 1 minute after you enable
this setting. If an update isn’t available at the time, the system tries again every 4 hours.
3. Optional: Select Only Check for Updates During Maintenance Hours to specify a range of time to
automatically update the software.
4. Optional: Choose times for Maintenance Hours Begin and Maintenance Hours End.
The system calculates a random time within the defined maintenance window to check for
updates.
NOTE: If these settings are provisioned, the provisioning profile defines the polling interval. The
default interval is 1 hour.
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Chapter 5Using the Poly Studio G62 system