Poly Studio G62 - Manually Update Software; Update Your System Using a USB Flash Drive; Registering the System with Poly Lens; Factory Restore the Poly Studio G62

Manually Update Software
Manually update the software for your system and some of its paired devices.
1. In the system web interface, go to General Settings > Device Management.
2. Select Check for Updates.
3. If the system finds updates, select Update All.
Update your system using a USB flash drive
Update the software for your system and some of its paired devices using a USB flash drive.
If the system is asleep, wake the system by tapping the touch controller, touch screen, or using a
connected remote control.
NOTE:
1. Log in to http://lens.poly.com and go to Manage > Software Versions.
If you don't have a Lens Cloud account, you can sign up for an account.
2. In the Search Device Model / Lens App drop down, type in the name of the device or search.
3. Select your device from the list.
The latest software version displays.
4. Select the software version you want to download and select Download.
5. Extract the files to a folder on your computer and move the content to the root directory of a USB
flash drive and unzip the file.
The root directory of your USB flash drive should contain the file titled "softwareupdate.cfg" along
with the individual folders for each product. The extracted files provide the required structure for
the system to recognize the update package.
6. Connect the USB flash drive to a USB port on the back of the system.
When the system detects the USB flash drive, a prompt displays on the monitor to confirm that
you want to update the software. If there’s no input to the system, it automatically starts the
update after a short delay.
Registering the System with Poly Lens
Poly Lens provides cloud-based management and insights for your system.
You can register your system with Poly Lens during system setup or on the Poly Lens registration
page. For more information, see Poly Lens Help.
Factory Restore the Poly Studio G62
When you factory restore the system, the system completely erases the flash memory and restores it
to the factory restore partition software version.
See the Poly VideoOS Release Notes , Version History section, for the current factory restore version.
Manually Update Software
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