Poly Studio G62 - Locate the System IP Address Using the System Monitor and a USB Mouse; Locate the System IP Address Using a Paired TC8 or TC10 Touch Controller

The system doesn’t save the following data with a factory restore:
● Current software version
● Logs
● User-installed PKI certificates
● Local directory entries
● Call detail record (CDR)
1. To power off the system, disconnect the Ethernet cable from the PoE+ LAN port.
2. On the side of the system, insert a straightened paper clip through the factory restore pinhole.
3. While pressing the factory restore pinhole button, power on the system by connecting the
Ethernet cable to the PoE+ LAN port.
4. Continue pressing the factory pinhole reset button until the Poly Studio G62 LED flashes.
Locate the System IP Address Using the System Monitor and
a USB Mouse
If you don't have a touch monitor, remote control, Poly TC8 or Poly TC10 touch controller paired to
your system, you can use a USB mouse to identify the system IP address.
1. Connect a USB mouse to an available USB-A port on the back of the system.
A cursor appears.
2. Move the mouse to the right side of the screen.
3. Press the left mouse button and swipe left to reveal the Poly menu.
The IP address displays at the top of the menu.
Locate the System IP Address Using a Paired TC8 or TC10
Touch Controller
You can view the system IP address on a paired Poly TC10 or Poly TC8 touch controller.
1. On the Poly TC10 or Poly TC8 user interface, swipe left from the right side of the screen.
2. Select Settings.
System information, including the system IP address, displays.
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Chapter 5Using the Poly Studio G62 system