Before You Begin
Polycom, Inc. xviii
Purposes for processing personal data
Right to data portability (receive
a copy of all personal data in a
commonly used,
machine-readable format)
CDRs can be downloaded in XML format to a USB device. See the Retrieve and
Save a CDR for Viewing section in this guide.
The Address Book can be exported in XML format. See the Exporting an
Address Book section in this guide.
Audit and log files can be downloaded in plain text format.See the Retrieve
Logger Diagnostic Files section of this guide.
Right to object to processing
(permanently stop all
processing of personal data)
Not applicable.
Personal
Data
Category
Type of Personal Data Purpose of Processing Interface type
Call detail
records (CDR)
All of the following for both
near and far endpoints:
• Name
• Status
• Role
• IP Address/Phone
• Alias Name/SIP Address
• Lync/Skype user name
• Maintaining call history
• Troubleshooting call errors
or performance issues
• RMX Manager
• RealPresence Resource
Manager (if configured)
• Download to USB
• API
Use the
TRANS_CDR_LIST and
TRANS_CDR_FULL APIs
to retrieve CDRs.
All RMX APIs are available
at Polycom Support page.
See the RMX API SDK for
your version of the
product.
User
credentials
All of the following:
• User name
• Password
• Authorization level
Login and authentication • RMX Manager
• RealPresence Resource
Manager (if configured)
Data Subject Right Method of support
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