Introduction
v
These writing conventions are used in this guide:
Recommended References
You can find all referenced Technical Notifications on the Polycom Support 
Web site at 
http://support.polycom.com/PolycomService/support/us/support/voice/
soundpoint_ip/VoIP_Technical_Bulletins_pub.html .
You can find all Polycom phone documentation on the Polycom Support Web 
site at 
http://support.polycom.com/PolycomService/support/us/support/voice/
index.html .
Getting Help and Support
The following related documents for SoundPoint IP 450 are available:
• Quick Start Guides, which describe how to assemble phones
• Quick User Guides, which describe the basic phone features
• User Guides, which describe both basic and advanced phone features
• Technical Notifications, which describe workarounds to existing issues 
and provide expanded descriptions and examples
For support or service, please contact your Polycom reseller or go to Polycom 
Technical Support at http://support.polycom.com/.
Polycom recommends that you record the phone model numbers, software, 
and partner platform for future reference.
Phone models: ____________________________________________________ 
UC Software version: ______________________________________________ 
Partner Platform: _________________________________________________ 
<installed-dir> This convention indicates that you must enter 
information specific to your installation. For example, 
when <installed-dir> appears, enter the path to your 
installation directory.
>  This convention indicates that you must select an item 
from a menu. For example, Settings > Basic > 
Preferences.