Answering Audio Calls
When you receive an incoming call on Polycom Trio, you can choose to answer the call in various ways,
including answering calls automatically, in the Incoming Calls screen, in the Calls screen, and during a
call.
Answer an Incoming Call
When you receive an incoming call, the phone rings and an Incoming Call screen is displayed, as shown
next. In the Incoming Call screen, you can choose to answer or reject the incoming call.
Incoming Call screen
Note: Your system administrator can enable the screen to flash bright orange when you have an
incoming call. The screen continues to flash until the incoming call is displayed in the Home or
Calls screen. For more information about this feature, contact your system administrator.
Procedure
1. Tap Answer.
Answer a Call When in a Call
When you are in an active call and an incoming call arrives on the same or a different line, a call waiting
tone beeps, and the Incoming Call screen is displayed.
Procedure
1. Select Answer.
The active call is placed on hold, and the incoming call becomes active.
Audio Calls
Smart Choice Communications | (800) 217-3096 | www.smartchoiceus.com | techsupport@smartchoiceus.com
© 2019 Smart Choice Communications, LLC
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