Polycom VVX 411 – full user guide v1.1
Contents
Polycom VVX411 Guide ................................................................................................ 3
How to set up the Polycom VVX411 ............................................................................. 3
Phone Keys and Hardware ........................................................................................... 3
Using your phone .......................................................................................................... 4
Home view ...................................................................................................................................... 4
Lines View ...................................................................................................................................... 4
Calls View ....................................................................................................................................... 5
Understanding Phone Icons and Status Indicators .................................................... 5
Navigating Your Phone Interface ................................................................................. 6
Answering Calls ............................................................................................................ 7
Answering another call ................................................................................................................... 7
Answering Calls Automatically ....................................................................................................... 8
Managing Multiple Calls ............................................................................................... 8
Placing Calls .................................................................................................................. 9
Calling from the Dialler ................................................................................................................... 9
Placing Calls from Favourites, Recent Calls, and Directories ................................. 10
Redialling Numbers .................................................................................................... 11
Ending Calls ................................................................................................................ 11
Setting up and handling three way calls ................................................................... 11
Setting up a three way call ........................................................................................................... 11
Holding and resuming three way calls ......................................................................................... 12
Ending three way calls ................................................................................................................. 12
Changing the Way Calls are Answered ..................................................................... 12
Forwarding all calls to another person ......................................................................................... 12
Rejecting calls from a contact ...................................................................................................... 13
Diverting Calls from a Contact to another Person........................................................................ 13
Transferring a Call ........................................................................................................................ 14
Using Do Not Disturb ................................................................................................................... 14
Listening to Voicemail ................................................................................................ 15
Viewing Recent Calls .................................................................................................. 15
Controlling what is heard ........................................................................................... 16
Updating the Incoming Call Ringtone .......................................................................................... 17
Updating a Contact’s Ringtone .................................................................................................... 17
Changing the Speaker Volume .................................................................................................... 17
Changing the Ringer Volume ....................................................................................................... 17
Muting the Microphone ................................................................................................................. 17
Choosing Where You Hear Sound Effects ................................................................................... 18
USB Port - VVX 411 only ............................................................................................................. 18