Polycom VVX 411 – full user guide v1.1
Using your phone
Home view
Home view displays your phone line and
messages settings, and information. At the
bottom of Home view is a Page Indicator that
shows how many pages of icons Home view
displays
To change the highlighted icon, press the up,
down, right, or left arrow key. Press Select to
access the desired menu.
Home view displays the following icons:
• New Call—Select New Call to display the Dialler so you can place a call.
• Messages—Select Messages to access your voicemail.
• Directories—Select Directories to access your Contact Directory, Favourites, and Recent Calls list. You
can access your company directory from here
• Forward—Select Forward to set up forwarding options for incoming calls.
• DND—Select DND to toggle DND (Do Not Disturb) on or off. When DND is enabled, your phone won’t
ring and incoming calls will go to voice mail.
• Settings—Select Settings to access phone features and settings to customize your phone.
Lines View
Lines view (shown next) is your phone’s default display. Lines view displays your phone line(s), your favourites,
and soft keys in the soft key area.
If your phone is idle, you can press a line key to access the Dialler.
If your phone has calls, the phone line indicates the number of calls you have, and if they’re active or held. If the
phone line has an active call, the call colour is dark green, as shown next. If the phone line has one or more held