SX™ Operator Manual
©
Original Printed in English
FAULT & ALERT MANAGEMENT
PRINTER FAULTS
5-6
Display Message Description Possible Solution (s)
RIBBON FEEDS OUT THOUGH
FRONT OF PRINTER
Ribbon take-up motor not spinning.
Clutch Pressure.
Heat setting in Labelview set too
high.
Loose printer cables.
Check ribbon take-up motor wiring.
Increase clutch pressure.
Decrease heat setting in Labelview.
Make sure printer cables are secure.
PRINTER KEEPS PRINTING SAME
LABEL
Old print jobs not canceled. Cancel print job. Press ’Cancel’, ’Yes’,
’Pause’ until printer control box dis-
plays ‘READY’.
PRINTED LABEL MISSING LINES
OF PRINT
Dirty Printhead.
Loose printer cables.
Printhead Defective.
Dirty platen roller.
Clean printhead
Make sure printer cables are secure.
Clean platen roller.
LARGE PORTION OF LABEL MISS-
ING
Printhead out of adjustment.
Loose printer cables.
Adjust printhead.
Check printer cables.
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