quadient DS-1200 G4i

Questions and Answers:

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gonzalezaliciaAug 27, 2025
What to do if quadient DS-1200 G4i Digital Mailing system paper is crashing at exit from collate pocket?
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  Christopher MillerAug 27, 2025
  If paper is crashing at the exit from the collate pocket in your Quadient Digital Mailing system, ensure the collator is fully latched to the main machine. Check for any document trapped between the collator exit and the main machine by unlatching and withdrawing to inspect. If the paper is excessively curled, restack it and check the printer, as it may be running too hot.
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Dr. Jacob Lopez Jr.Aug 27, 2025
How to fix poor pick-up of envelopes in quadient DS-1200 G4i?
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  James BrownAug 27, 2025
  Poor envelope pick-up in your Quadient Digital Mailing system can be resolved by: - Ensuring side guides are not too tight by setting them to 1mm free play on each side. - Adjusting the separator shield if it's set too far back. - Cleaning the envelope pick-up rollers.
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feliciaclarkAug 25, 2025
What to do if quadient DS-1200 G4i paper is crashing at entry to collate pocket?
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  edwardschristopherAug 26, 2025
  If paper is crashing at the entry to the collate pocket in your Quadient Digital Mailing system (under the lower conveyor), the collate pocket may be incorrectly set for the paper size. For example, it might be set to 'Letter' while using A4 paper. Check the document setup. Additionally, the collate pocket side guides may be incorrectly set, so adjust them using the green knob on the right-hand side.
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kim00Aug 25, 2025
Why does my quadient DS-1200 G4i Digital Mailing system have doubles or stream-feeding occurring?
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  Kathleen RossAug 25, 2025
  Doubles or stream-feeding in your Quadient Digital Mailing system can occur due to several reasons. Ensure the correct document information is being used in Documents and Configuration. The separator gap might be too large. Dirty feed rollers, especially pickup rollers, can also cause this. Check the side guides and paper stack. Allow the stationery to settle for 24 hours near the machine before use. Also, check the relative humidity, which should be between 30-80%.