Quadra-Fire CASTILE - Troubleshooting for Homeowner; Frequently Asked Questions

R
October 27, 2011
Page17
Castile & Santa Fe CE Insert
7069-101B
NOTICE: Odorsandvaporsarereleasedduringinitialoperationduetothecuringofhightem-
peraturepaint.Openwindowsforaircirculation.Odorsmaybeirritatingtosensitiveindividuals.
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Troubleshooting for Homeowner
A. Frequently Asked Questions
ISSUES SOLUTIONS
1. Metallicnoise. 1. Noiseiscausedbymetalexpandingandcontractingas
itheatsupandcoolsdown,similartothesoundpro-
ducedbyafurnaceorheatingduct.Thisnoisedoesnot
affecttheoperationorlongevityofyourappliance.
2. Whiteashbuilduponglass. 2. Thisisnormal.Cleantheglassusinganynon-abrasive
glasscleaner.
3. Glasshasbuildupofblacksoot 3. Excessivebuild-upofash.Seesolution#4.Thelower
burnsettingswillproducemoreash,thehigherburn
settingsproduceless.Themoreitburnsonlowthe
morefrequentcleaningoftheglassisrequired.
4. Glasshasturneddirty. 3. Excessivebuildupofash.Thelowerburnsettingswill
producemoreash,thehigherburnsettingsproduce
less.Themoreitburnsonlowthemorefrequentclean-
ingoftheglassisrequired.
5. Firehastallameswithblacktailsandislazy. 4. Thefeedrateneedstobereducedortherepotneeds
cleaning.Heatexchangerorexhaustblowerneeds
cleaning.
6. Smokeystart-uporpuffsofsmokefromtheairwash. 5. Eithertherepotisdirtyorthereistoomuchfuelat
start-upandnotenoughair.Closedownfeedrate1/4
(6mm)inchatatimeuntilthisnolongerhappens.
6. Largeameatstart-up. 6. Thisisnormal.Flamewillsettledownoncethereis
established.