Why does my Queclink Dash Cameras say card full or card error?
If you're getting a 'card full' or 'card error' message on your Queclink Dash Camera, it might be because you're using a counterfeit, slow, or unbranded SD card. Make sure you use a branded card that is compatible with loop recording.
What to do if back-end server cannot receive reports from Queclink Dash Cameras?
If the back-end server cannot receive any reports from your Queclink Dash Camera, make sure the product is accessible to the internet, the report server is running well, and the report server parameters are configured properly.
What to do if the Queclink CV100LG battery will not charge?
If the battery of your Queclink Dash Camera will not charge, ensure the product is connected to a reliable power source and that the supplied Power Cable is being used. Confirm the built-in battery is plugged.
How to resolve jumpy video playback on Queclink Dash Cameras?
If video file playback is jumpy on your Queclink Dash Camera, re-format the SD card to remove non-contiguous files. For best recording, use a quality branded Class 10 SD card of 32 to 128GB recommended size. The PC may not be sufficient for the playback task, so try a different PC.
How to fix Queclink CV100LG Dash Cameras mount that will not stay in place?
If the mount of your Queclink Dash Camera won't stay on the windshield, make sure the red protective cover (plastic film) has been removed from the mount pad and that the glass is smooth and clean. Press the mount firmly to the glass, ensuring 100% contact. If the mount pad has lost its stickiness, replace it with the spare item in the box.
What to do if my Queclink CV100LG cannot record videos?
If you cannot record videos with your Queclink Dash Camera, use the Setup option within the APP to re-format the SD card from the product. Ensure that the SD card is a Class10 type SD card of 32-128GB or above. The SD card may have been formatted in another device with an incompatible Cluster Size, or there may be an error on the card.
How to fix blurred video image on Queclink CV100LG?
If the video image from your Queclink Dash Camera is blurred, remove the protective lens cover, ensure the product's field of view doesn't include any painted section of the windscreen, and clean both the lens and the windscreen. Check the installation location of the front or interior camera, turn on the product, and then adjust the camera's viewing angle.
How to fix Queclink CV100LG Dash Cameras video with no sound?
If your Queclink Dash Camera video has no sound, ensure that the 'Record Audio' setting is turned ON within the Setup menu of the product.
What to do if my Queclink CV100LG cannot power on?
If your Queclink Dash Camera won't power on, ensure the power cable (Battery +, ACC_IN, GND) is properly connected to the vehicle’s fuse box. Check the vehicle’s battery level and the product's over-discharge settings. Also, inspect the Battery+ and ACC_IN cables' fuses; if blown, replace them with the same type (2amp).
Why can't my Queclink CV100LG receive GPS signal?
If your Queclink Dash Camera cannot receive a GPS signal, it could be due to being in an out-of-service area, being surrounded by tall buildings, or experiencing storms or heavy rain. Try again on a clear day in an area known for good GPS reception. Note that it can take 3-5 minutes to establish a GPS connection.
General| LTE Cat M1/NB1 | Yes |
|---|---|
| Video Resolution | 1080P |
| Field of View | 140° |
| GPS | Yes |
| G-Sensor | Yes |
| Operating Temperature | -20°C to +70°C |
| GNSS | Yes |
| Cellular Antenna | Internal |
| GNSS Antenna | Internal |
| Accelerometer | Yes |
| SIM | Nano-SIM |
| Storage | MicroSD up to 128GB |
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