Raymarine LightHouse Sport - Chapter 9: Technical Support; Raymarine Product Support and Servicing

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Chapter 9: Technical support
9.1 Raymarine product support and servicing
Raymarine provides a comprehensive product support service, as
well as warranty, service, and repairs. You can access these services
through the Raymarine website, telephone, and e-mail.
Product information
If you need to request service or support, please have the following
information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using diagnostic pages of
the connected MFD.
Servicing and warranty
Raymarine offers dedicated service departments for warranty, service,
and repairs.
Don’t forget to visit the Raymarine website to register your product
for extended warranty benefits:
http://www.raymarine.co.uk/dis-
play/?id=788.
Region
Contact
United Kingdom (UK),
EMEA, and Asia Pacific
• E-Mail:
emea.service@raymarine.com
• Tel: +44 (0)1329 246 932
United States (US)
• E-Mail: rm-usrepair@flir.com
• Tel: +1 (603) 324 7900
Web support
Please visit the “Support” area of the Raymarine website for:
• Manuals and Documents — http://www.raymarine.com/manuals
• Technical support forum — http://forum.raymarine.com
• Software updates — http://www.raymarine.com/software