Raymarine Quantum 2 - Page 73

Networkconnectionestablishedbutnodata
P
ossiblecausePossiblesolutions
Connectedtothewrongnetwork.
Ensurethatyourdevicesisconnectedtothe
correctnetwork.
Devicesoftwareincompatibility
Ensurebothdevicesarerunningthelatest
availablesoftware
.
Itmaybepossiblethatthedevicehasbecome
defective
1.T
ryupdatingsoftwaretoalaterversion,or
2.tryreinstallingthesoftware.
3.Obtainnewreplacementdevice.
Mobileapplicationrunningslowlyornotatall
P ossiblecausePossiblesolutions
R aymarineappnotinstalled
Installmobileappfromrelevantappstore.
R aymarineappversionnotcompatiblewithMFD
software
EnsuremobileappandMFDsoftwarearelatest
availableversions.
MobileappsnotenabledonMFD
Enable“Viewingonly”or“R emoteControl”as
requiredintheMobileAppssettingonyour
MFD.
Wi-Ficonnectionrecovery
Y oushouldusetheSSIDandPasscodesuppliedwithyourRadartopairtheRadarwithyourMFD.
IntheeventthattheoriginalSSIDandPasscodecannotbelocatedfollowthestepsbelowtotry
andre-connecttoyourRadar.
1.TheRadarwillstoretheWi-Ficredentials(SSIDandpassphrase)ofthelast10devicesithasbeen
pairedwith,thismeansthatyoucanusetheWi-FicredentialsfromaMFDthathaspreviously
beenpairedwiththeQuantumRadar.EntertheMFD’sWi-FiNameandWi-FiPassphraseonthe
QuantumRadarpairingpageandtrytoconnect.TheMFD’sWi-FiName(SSID)andPassphrase
islocatedintheWi-Fimenu:( Homescreen>Set-up>SystemSet-up>WirelessConnections>
Wi-Fi>Wi-FiSharing)
2.IftheabovemethoddoesnotworkthencontactTechnicalSupportwhowillbeabletoassist
youfurther.
S ystemchecksandtroubleshooting
73