44 Chapter 7
Disc Tray is Jammed
• If adiscbecomesjammedinthedisctray,unplugallconnecteddevicesandunplugthepowercord.PlacetheTV
onasoftsurfacewiththescreenfacedown.Makesurethedisctraycanopenfreelyandisn’tobstructed.
HavesomeonesteadytheTVsoitdoesn’tfall.UnderneaththeTVisalongrectangularslot.Insidetheslotisa
whiteswitchthatslides(lookontherightsideoftheslot).Youmightneedaashlighttoseethewhiteswitch.
Useathinscrewdrivertopushtheswitchtotheotherside.Nowthedisctrayopens.
DVD Sound Problems
• Checkwhetherthesoundismutedorturneddownlow.
• YoumayneedtoadjustthesettingsintheAUDIOSETUPmenu.Refertopage39.
• Soundismutedduringstill,frameadvance,orslow-motionplay.
DVD Menu Problems
• If thediscmenusarenotdisplayedinyourlanguage,readthediscjackettoseewhatlanguagesareavailableon
thedisc.
• If therearenosubtitles,readthediscjackettoseeif subtitlesareavailableonthedisc.Refertopage34formore
informationonSubtitles.
• ThedefaultaudiolanguagemightbepresetbytheDVDdisc.Refertopage35forinstructions.
• YoucanchangethesubtitlelanguagewhilethediscisplayingbypressingtheSUBTITLEbutton.Thisselection
appliesonlytothediscbeingplayed.
• If theDVDplayer’smenusarenotdisplayedinthelanguageyouwant,checkthatyourlanguageisamongthose
listedintheLANGUAGESETUPmenu.Refertopage38formoreinformation.If necessary,chooseanother
language.
• Toclearamenufromthescreen,pressDVDSETUPorCLEAR.
DVD Rating Problems
• If ratingsdon’twork,youmustlockthesettings.Refertopage38andfollowthedirectionsfortheRATING
BLOCKmenu.
• If youforgetyourpassword,use0000.It’sthedefaultpasswordforthisproduct.
Connection Problems with a Set-top Box etc.
• If thedeviceyou’reconnectedtohas“progressivescan”andyouaren’treceivingapictureusingacomponent
(YPbPr)connection,youneedtochangethesettingfromprogressivetointerlace.Theprocedureforchanging
thisvaries.Lookforabuttononthefrontof thedevice(itmightbecalledresolutionordisplay),orseeifthere
isaswitchontheback(itmightbelabeled“int/prog”orsomethingsimilar),ortheitemmightbeinthemenu
system.Consulttheuser’sguideforinstructions.
What Else Can I Do?
• If you’vebeenthroughtheTroubleshootingsectionandnothinghasxedyourproblem,tryrebootingyourunit.
Notethatafterarebootyoumayneedtorunthesetupprocessagain.Todoareboot,unplugthepowercord
fromthewalloutlet,powerstrip,etc.Unplugyourunitforabout5minutes.Thenplugitbackin,turnitbackon,
andseeif theproblemisxed.Iftheproblemremains,thenpleasevisitwww.rca.com/televisionforupdated
FAQsorcontactRCACustomerSupportatthesupportnumberprovidedinyourWarrantyunderHow To Get
Service.
How Do I Replace My Remote?
• If youneedtoreplaceyourremote,call1-800-338-0376.YourremotepartnumberisR196A1.Ashippingand
handlingfeeischargedwithyourorderandtheappropriatesalestax.HaveyourVisa,MasterCardorDiscover
Cardready.
Other Information