Red Jacket CoreDEF Series

Questions and Answers

D
daniel18Aug 5, 2025
What to do if my Red Jacket Water Pump has insufficient product flow?
- R
  reynoldsjefferyAug 5, 2025
  If your Red Jacket Water Pump experiences insufficient product flow, several factors could be responsible. First, ensure that the bypass valve is set according to the pressure requirements outlined in the manual. Also, check the pump strainer to confirm it is not clogged. For 3-phase pumps, verify the direction of rotation by interchanging two pump wires at the box. Additionally, make sure that the fixed pressure relief valve is closed and sealed before setting the pressure to 45 psi (310 kPa). If the DEF is partially frozen in the piping system, continue dispensing DEF to thaw it out.
J
joshuapearsonAug 12, 2025
What to do if there is no product flow from my Red Jacket Water Pump?
- B
  Barbara SimsAug 12, 2025
  If your Red Jacket Water Pump has no product flow, verify the pump is running. Ensure the circuit breaker and lockout switch on the control box are not in the Off or tripped position. Check for any restrictions in the piping system, confirming the correct flow direction of the check valve and proper setup of ball valves and plumbing in the sump. Also, ensure there is sufficient DEF in the tank, maintaining a minimum of 6 inches (150mm) above the pump strainer/inlet. If the DEF is frozen in the piping system (DEF freezes at +12°F [-11°C]), consider installing pipe heaters or a DEF recirculation system. For single-phase pumps, ensure the correct direction of rotation by interchanging the two pump wires to the capacitor.
J
Joseph HartAug 20, 2025
Why does my Red Jacket CoreDEF Water Pump keep stopping and starting?
- G
  greergaryAug 20, 2025
  If your Red Jacket Water Pump stops and starts, it could be due to several reasons. Check the voltage during starting to ensure it is correct; a voltage boost transformer may be needed if the wiring cross-section is too small, causing a voltage drop. Also, measure the resistance between pump wires and inspect the pump cable and wiring to ensure they match the manuals, addressing any open circuits or incorrect wiring. Finally, confirm the pump has bypass flow as per manual requirements, and for 3-phase pumps, check that the heaters in the starter box are the correct size; for single-phase pumps, check the capacitor for opens or shorts if the motor protection trips.
D
Deborah JohnsonAug 27, 2025
How to fix slow DEF discharge from Red Jacket CoreDEF?
- M
  mlinAug 27, 2025
  To address slow DEF discharge from your Red Jacket Water Pump, check the system's pressure holding capability with the pump off. Make sure the check valve is free from any contamination to ensure it holds pressure effectively.

Summary

Important Notices and Procedures

Handling Damaged or Lost Equipment

Procedures for examining, reporting, and handling damaged or lost equipment upon receipt.

Return Shipping Process

Instructions for returning products, including RGA number requirements and carrier policies.

CoreDEF Pump System Introduction

System Overview and Key Features

Describes the CoreDEF pump system's intended use, capabilities, and compliance with ISO standards.

Essential Safety Precautions

Details safety symbols, warnings, and essential precautions for installation and operation.

Pump Dimensions and Tank Installation

Provides diagrams and dimensions for submersible DEF pump installation in tanks.

Available Kits and Accessories

Lists various kits and accessories available for the submersible DEF pump system.

Submersible DEF Pump Installation Guide

Installing the Submersible Pump

Step-by-step instructions for installing the pump, including thread preparation and securing the column pipe.

Pressure Relief Installation Options

Details on installing fixed and adjustable pressure relief valves for system safety.

Electrical Connections and Wiring Diagrams

Guidance on making electrical connections, including resistance tests and wiring diagram references.

Troubleshooting DEF Pump Issues

Troubleshooting Table for DEF Pump Systems

Lists common pump troubles, their causes, and corrective actions for system issues.

Pressure Expectations by Relief Type

Table outlining expected pressure readings for pump-off and pump-on states with different relief types.

General Repair Procedures

Preparing for Pump Service and Removal

Steps for safely disconnecting power, depressurizing, and removing the pump assembly from the tank.

Recommended Torque Settings for Fittings

Table listing recommended torque values for various fittings and components during repair.

Replacement Parts Identification

Submersible Pump and Accessory Parts

List of part numbers and descriptions for the UMP, relief kits, and miscellaneous accessories.

Capacitor Kits Parts List

Details of capacitor kits, including part numbers, descriptions, and quantity.

Control Box Parts and Configurations

Lists components for control boxes, including part numbers for different voltage and HP ratings.