Troubleshooting When Using the Printer Function
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Images are printed in
the wrong orientation.
The feed orientation
you selected and the
feed orientation se-
lected in the printer
driver's option setup
might not be the
same.
Set the machine's feed orientation and the
printer driver's feed orientation accordingly.
See the printer driver Help.
Images are cut off, or
excess is printed.
You may be using pa-
per smaller than the
size selected in the
application.
Use the same size paper as that selected in the
application. If you cannot load paper of the cor-
rect size, use the reduction function to reduce
the image, and then print. See the printer driver
Help.
Page layout is not as
expected.
Print areas differ de-
pending on machine
used. Information that
fits on a single page on
one machine may not
fit on a single page of
another machine.
Adjust the [Printable area:] setting in the [Printer
Configuration...] dialog box on the [Print Settings]
tab in the RPCS printer driver. See the printer
driver Help.
Photo images are
coarse.
Some applications print
at lower resolution.
Use the application's settings to specify a higher
resolution.
Solid lines are print-
ed as broken lines.
Dither patterns do
not match.
Make the following settings with the printer
driver: Change the [Dithering:] setting on the [Im-
age Adjustments] tab in the [Change User Set-
tings...] dialog box, on the [Print Quality] tab in the
RPCS printer driver. See the printer driver
Help.
Optional components
connected to the ma-
chine are not recog-
nized when using
Windows 95 / 98 /
Me, Windows 2000 /
XP, Windows Server
2003, and Windows
NT 4.0.
Bidirectional commu-
nication is not working.
Set up optional devices on the Properties of the
printer.
See the printer driver Help.
Print results using
combined printing or
auto reduce/enlarge
are not as expected
under Windows 95 /
98 / Me / 2000 / XP,
Windows Server
2003, or Windows NT
4.0.
The correct applica-
tion or printer driver
settings are not made.
Make sure the application's paper size and ori-
entation settings match those of the printer
driver. If a different paper size and orientation
are set, select the same size and orientation.
When printing on
custom size paper
under Windows, the
image appears in the
wrong position.
The correct custom
paper size is not spec-
ified in the printer
driver's settings.
To print on custom size paper from the paper
tray, specify the paper size in the printer driv-
er's settings. See the printer driver Help.
Problem Cause Solution
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