Troubleshooting When Using the Scanner Function
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E-mail address 
entered is not 
correct. Please 
re-enter.
The entered e-mail ad-
dress is incorrect.
Make sure the e-mail address is correct, 
and then enter it again.
Memory is full. 
Press [Send] to 
send the current 
scanned data, or 
press [Cancel] to 
delete.
Because there is not 
enough free hard disk 
space in the machine for 
delivering or sending by 
e-mail while storing in 
the Document Server, 
only some of the pages 
could be scanned.
Specify whether to use the data or not.
Memory is full. 
Cannot scan. The 
scanned data will 
be deleted.
Because of insufficient 
hard disk space, the first 
page could not be 
scanned.
Try one of the following measures:
• Wait for a while, and then retry the 
scan operation.
• Reduce the scan area or scanning res-
olution. See “Scan Settings”, Scanner 
Reference.
• Delete unneeded stored files. See 
“Deleting a Stored File”, Scanner 
Reference.
Memory is full. 
Do you want to 
store scanned 
file?
Because there is not 
enough free hard disk 
space in the machine for 
storing in the Document 
Server, only some of the 
pages could be scanned.
Specify whether to use the data or not.
No paper. Load 
paper of one of 
the following 
sizes, then press 
[Start Printing].
A3K, B4K, 
A4K...
No paper is set in the 
specified paper tray.
Load paper of the sizes listed in the message.
Exceeded max. 
data capacity.
Set Original Ori-
entation to “R” 
then press the 
Start key again.
The scanned original 
was too large, or its ori-
entation was not correct.
Specify the scan size and resolution again. 
Note that it may not be possible to scan 
very large originals at a high resolution. 
Re-loading the original in a different ori-
entation may enable the machine to scan 
large originals.
See “Relationship between Resolution 
and Scan Size”, Scanner Reference.
Message Cause Solution