Ricoh MP 402SPF Service Manual

6.Troubleshooting
263
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
681 - 37 Failure detection error
 Turn the main power OFF and then ON.
 Replace the toner cartridge (ID chip).
 Replace the BiCU.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC682-**
D
Device ID is not identified (PCDU)
An error is notified during the ID identification after three retries.
682 - 1 Device ID error (Incorrect ID)
682 - 6 Channel error
682 - 11 Device ID error (No ID chip)
682 - 16 Communication Error
682 - 21 Communication timeout
682 - 26 The device has stopped its operation
682 - 31 The requested buffer is full
682 - 36 EEPROM SRAM OPEN: Verification error
682 - 37 Failure detection error
 Turn the main power OFF and then ON.
 Replace the PCDU (ID chip).
 Replace the BiCU.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC687-
00
D
RAPI-PER receipt failure
Even though 120 seconds have elapsed after RAPI-PES (request for image transfer) is issued, a
RAPI-PER receipt is not received from the controller board.
 Defective controller board
 Noise
 Turn the main power OFF and then ON.
 Replace the controller board.
SC700 (Peripherals)
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC790-
00
D
Maximum number of banks (paper tray units) exceeded
When the power is turned ON, the number of mounted paper tray units is detected and the
number exceeds three.
The number of mounted paper tray units exceeds the specifications.
Reduce the number of mounted paper tray units according to the specifications.

Ricoh MP 402SPF Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Maximum Print Resolution	1200 x 1200 dpi
Maximum Paper Capacity	1, 600 sheets
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Fax Capability	Yes
Maximum Paper Size	A4
Warm-up Time	21 seconds
Memory (RAM)	2 GB
Fax Transmission Speed	33.6 Kbps
Copy Resolution	600 x 600 dpi
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB, Ethernet, Wi-Fi
Control Panel	Touchscreen
Mobile Printing	Yes
Hard Disk Drive	320 GB (Optional)
Network Connectivity	Ethernet
Print Speed	Up to 42 ppm (Letter)
Copy Speed	Up to 42 cpm (Letter)