Error Code Cause Solution
W0206-003 An authentication error occurred
because the user name contains a
space, colon (:), or quotation mark
(").
Recreate the account if the account
name contains any of these
prohibited characters.
If the account name was entered
incorrectly, enter it correctly and log
in again.
W0207-001 An authentication error occurred
because the Address Book is being
used at another location.
Wait a few minutes and then try
again.
W0400-102 Kerberos authentication failed
because the server or security
module is not functioning correctly.
1. Make sure that the server is
functioning properly.
2. Make sure that the security
module is installed.
W0400-107 1. The UserPrincipleName
(user@domainname.xxx.com) form
is being used for the login user
name.
The user group cannot be obtained
if the UserPrincipleName
(user@domainname.xxx.com) form
is used.
Use "sAMAccountName(user)" to
log in, because this account allows
you to obtain the user group.
8. Troubleshooting
284
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