Ricoh MP 6002

Condition Cause Solution
After starting "User
Management Tool" or "Address
Management Tool" in
SmartDeviceMonitor for Admin
and entering the correct login
user name and password, a
message that an incorrect
password has been entered
appears.
"Driver Encryption
Key:Encryption Strength" is not
set correctly. Alternatively,
"SSL/TLS" has been enabled
although the required certificate
is not installed in the computer.
Set "Driver Encryption
Key:Encryption Strength" to
[Simple Encryption].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
For details, see p.261
"Specifying the Extended
Security Functions" and p.136
"Configuring SSL/TLS".
Cannot log in to the machine
using [Document Server (MFP):
Authentication/Encryption] in
DeskTopBinder.
"Driver Encryption
Key:Encryption Strength" is not
set correctly. Alternatively,
"SSL/TLS" has been enabled
although the required certificate
is not installed in the computer.
Set "Driver Encryption
Key:Encryption Strength" to
[Simple Encryption].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
For details, see p.261
"Specifying the Extended
Security Functions" and p.136
"Configuring SSL/TLS".
Cannot access the machine
using ScanRouter EX
Professional V3 / ScanRouter
EX Enterprise V2.
"Driver Encryption
Key:Encryption Strength" is not
set correctly. Alternatively,
"SSL/TLS" has been enabled
although the required certificate
is not installed in the computer.
Set "Driver Encryption
Key:Encryption Strength" to
[Simple Encryption].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
For details, see p.261
"Specifying the Extended
Security Functions" and p.136
"Configuring SSL/TLS".
Cannot connect to the
ScanRouter delivery software.
The ScanRouter delivery
software may not be supported
by the machine.
Update to the latest version of
the ScanRouter delivery
software.
If Authentication Fails
299