Message Cause Solution
"Paper in staple tray. Open
cover and remove paper."
If printing is stopped before it is
finished, paper may remain in
the finisher.
Remove the paper remaining in the
finisher.
When using direct print from a memory storage device
Message Cause Solution
"Exceeded the limit value for
total data size of the
selected files. Cannot select
more files."
• The size of the selected
file exceeds 1 GB.
• The total size of the
selected files exceeds 1
GB.
Files or groups of files larger than 1 GB
cannot be printed.
• When the total size of the multiple
files that are selected exceeds 1
GB, select files separately.
• When the size of the selected file
exceeds 1 GB, print from a
memory storage device using a
function other than the Direct
printing function.
You cannot select files of different
formats at the same time.
"Unable to access the
specified memory storage
device."
• An error occurred
when the machine
accessed the memory
storage device or a file
stored on the memory
storage device.
• An error occurred
when the user used the
Direct printing function
to print from a memory
storage device.
Save the file to a different memory
storage device, and then print again.
Messages Printed on the Error Logs or Reports When You Use the Printer
Function
This section describes likely causes of and possible solutions for the error messages that are printed on
the error logs or reports.
Messages Displayed When You Use the Printer Function
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