Ricoh MP C401 Series User Manual

Message Causes Solutions
"Check whether there are
any network problems."
[14-09]
E-mail transmission was
rejected by SMTP
authentication, POP before
SMTP authentication, or login
authentication of the
computer in which the folder
for transfer is specified.
• Check that User Name and
Password for the following
settings in [System Settings] are
listed correctly.
• SMTP Authentication
• POP before SMTP
• Fax Email Account
For details about these settings,
see "File Transfer", Connecting the
Machine/ System Settings.
• Check that the user ID and
password for the computer with
the folder for forwarding are
correctly specified.
• Check that the folder for
forwarding is correctly specified.
• Confirm that the computer with the
folder for forwarding is properly
working.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[14-33]
E-mail addresses for the
machine and the
administrator are not
registered.
• Check that the correct Email
Address is listed in [Fax Email
Account] of [System Settings]. For
details about Fax Email Account,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
10. Troubleshooting
172

Ricoh MP C401 Series Specifications

General

Print Technology	Laser
Resolution	1200 x 1200 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Monthly Duty Cycle	Up to 150, 000 pages
Copy Resolution	600 x 600 dpi
Fax Speed	33.6 kbps
Processor	533 MHz
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	40 ppm (A4)
Connectivity	USB, Ethernet
Supported Paper Sizes	A3, A4, A5, B4, B5, Letter, Legal, Executive, Folio
Scanner Type	Flatbed, ADF
Scan Resolution	600 dpi
Copy Speed	40 cpm (A4)
Control Panel	color touchscreen
Memory	1.5 GB RAM