Ricoh MP C401 Series User Manual

Message Causes Solutions
"Check whether there are
any network problems."
[15-11]
Cannot find the DNS server
or POP3/IMAP4 server.
• Check that the following settings
in [System Settings] are listed
correctly.
• IP address of the DNS
Server
• the server name or IP
address of the POP3/
IMAP4 server
• the port number of the
POP3/IMAP4 server
• Reception Protocol
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[15-12]
Cannot log in to the POP3/
IMAP4 server.
• Check that the following settings
in [System Settings] are listed
correctly.
• the user name and password
for [Fax Email Account]
• the user name and password
for POP before SMTP
authentication
For details about these settings,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
10. Troubleshooting
174

Ricoh MP C401 Series Specifications

General

Print Technology	Laser
Resolution	1200 x 1200 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Monthly Duty Cycle	Up to 150, 000 pages
Copy Resolution	600 x 600 dpi
Fax Speed	33.6 kbps
Processor	533 MHz
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	40 ppm (A4)
Connectivity	USB, Ethernet
Supported Paper Sizes	A3, A4, A5, B4, B5, Letter, Legal, Executive, Folio
Scanner Type	Flatbed, ADF
Scan Resolution	600 dpi
Copy Speed	40 cpm (A4)
Control Panel	color touchscreen
Memory	1.5 GB RAM