Message Causes Solutions
"The program is recalled.
Cannot recall the
destination(s) for which
access privileges are
required."
The program contains a
destination for which the
currently logged in user
does not have permission to
view.
For details about how to set
permissions, see Security Guide.
"The program is recalled.
Cannot recall the
destination(s) that is deleted
from the address book."
The destination stored in the
program could not be
recalled because it was
deleted from the address
book.
Enter the destination directly to send
data separately.
"The program is recalled.
Cannot recall the folder
destination(s) with protection
code(s)."
Destinations registered in the
program contain a folder
destination for which the
protection code is set.
A destination for which the protection
code is set cannot be recalled by the
program. Cancel the protection code
setting or send scanned files to the
destination separately.
When documents cannot be scanned properly
Message Causes Solutions
"All the pages are detected
as blank. No file was
created."
No PDF file was created
because all the pages of the
scanned original were
detected as blank when
[On] is specified for [Delete
Blank Page] in [OCR
Settings].
Check whether the original is set
upside down.
Change [OCR Scanned PDF: Blank
Page Sensitivity] in [Scanner Features]
to "Sensitivity Level 1".
"Check original's
orientation."
Originals may sometimes not
be scanned depending on a
combination of items such as
the specified scaling factor
and document size.
Change the orientation of the original,
and then scan the original again.
Messages Displayed When You Use the Scanner Function
193
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