Ricoh MP C401 Series User Manual

Message Causes Solutions
"Clear Misfeed(s) in ADF." A paper misfeed has
occurred inside the ADF.
• Remove jammed originals, and
then insert them again. For details
about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• When a misfeed occurs, replace
the jammed originals.
• Check whether the originals are
suitable to be scanned by the
machine.
"Error has occurred in the
scanner driver."
An error has occurred in the
driver.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is
recognized correctly by
Windows.
• Check whether the client
computer can use the TCP/IP
protocol.
"Error has occurred in the
scanner."
The application-specified
scan conditions have
exceeded the setting range
of the machine.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
"Fatal error has occurred in
the scanner."
An unrecoverable machine
error has occurred.
An unrecoverable machine error has
occurred. Contact your service
representative.
"Insufficient memory. Close
all other applications, then
restart scanning."
Memory is insufficient. • Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
10. Troubleshooting
202

Ricoh MP C401 Series Specifications

General

Print Technology	Laser
Resolution	1200 x 1200 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Monthly Duty Cycle	Up to 150, 000 pages
Copy Resolution	600 x 600 dpi
Fax Speed	33.6 kbps
Processor	533 MHz
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	40 ppm (A4)
Connectivity	USB, Ethernet
Supported Paper Sizes	A3, A4, A5, B4, B5, Letter, Legal, Executive, Folio
Scanner Type	Flatbed, ADF
Scan Resolution	600 dpi
Copy Speed	40 cpm (A4)
Control Panel	color touchscreen
Memory	1.5 GB RAM