Ricoh MP C401 Series User Manual

Message Causes Solutions
"Scanner is in use for other
function. Please wait."
A function of the machine
other than the Scanner
function is being used such
as the Copier function.
• Wait for a while, and then
connect to the network again.
• Cancel the job that is being
processed. Press the [Stop] key.
Follow the instructions in the
message that appears and exit
the function that is running.
"Scanner is not available on
the specified device."
The TWAIN scanner function
cannot be used on this
machine.
Contact your service representative.
"Scanner is not ready.
Check the scanner and the
options."
The ADF cover is open. Check whether the ADF cover is
closed.
"The name is already in use.
Check the registered
names."
You tried to register a name
that is already in use.
Use another name.
When there is a problem connecting to the scanner
Message Causes Solutions
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
An access mask is set. For details about an access mask,
contact your administrator.
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
The main power of the
previously used scanner is
not set to "On".
Check whether the main power of the
scanner used for the previous scan is
turned on.
10. Troubleshooting
204

Ricoh MP C401 Series Specifications

General

Print Technology	Laser
Resolution	1200 x 1200 dpi
Functions	Print, Copy, Scan, Fax
Duplex Printing	Yes
Monthly Duty Cycle	Up to 150, 000 pages
Copy Resolution	600 x 600 dpi
Fax Speed	33.6 kbps
Processor	533 MHz
Operating System Compatibility	Windows, Mac OS, Linux
Print Speed	40 ppm (A4)
Connectivity	USB, Ethernet
Supported Paper Sizes	A3, A4, A5, B4, B5, Letter, Legal, Executive, Folio
Scanner Type	Flatbed, ADF
Scan Resolution	600 dpi
Copy Speed	40 cpm (A4)
Control Panel	color touchscreen
Memory	1.5 GB RAM