Rinstrum 300 Series - Diagnostic Errors

Reference Manual V1.19 Software Versions 4.xx
Page 74 003R-682-119
20.3. Diagnostic Errors
The instrument continually monitors the condition of the internal circuits. Any faults or out-of-
tolerance conditions are shown on the display as an E type error message.
In the table below the following terms are used:
- Check: This item can be checked on site by service personnel.
- Return for Service: The instrument must be returned to the manufacturer for factory service.
Error
Description
Resolution
(E0001)
The power supply voltage is too low.
Check supply
(E0002)
The power supply voltage is too high.
Check scale / cables
(E0010)
The temperature is outside of allowable limits.
Check location
(E0020)
Scale build is incorrect. The number of
graduations has been set too low or too high.
Fix up scale build
(E0100)
The digital setup information has been lost.
Re-enter setup
(E0200)
The calibration information has been lost.
Re-calibrate
(E0300)
All setup information has been lost
Enter setup and calibrate
(E0400)
The factory information has been lost.
Return for Service
(E0800)
The EEPROM memory storage chip has failed
Return for Service
(E2000)
ADC Out of Range Error. This may be caused
from a broken load cell cable.
Check BUILD:CABLE setting.
Check load cell cable, wiring, etc.
(E4000)
The battery backed RAM data has lost data.
Re-enter setup
(E8000)
The FLASH program memory is incorrect
Return for Service
The E type error messages are additive. For example if instrument is running off batteries and the
temperature drops, the battery voltage may be too low. The resulting error messages will be E 0011
(0001 + 0010). The numbers add in hexadecimal as follows:
1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - A - B - C - D - E - F
(For example, 2 + 4 = 6, or 4 + 8 = C)