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ComColor GD Series Troubleshooting Guide
Examples of the Messages
The following are examples of messages. Follow the instructions in the displayed messages to resolve the problems.
<S000-0000>Service Call
These error messages are displayed when inspection or repair is required by a service representative.
<U000-0000>Unit Error
These error messages are displayed when repair is required by a service representative.
• [Cancel] and [Continue] may be displayed on some message screens. Touch [Cancel] to stop the current
operation. Touch [Continue] to resume the current operation.
Message Action to Take
A problem has occurred. Press
the Reset key, or turn the power
off and on again with the power
key on the operation panel. If the
problem persists, contact your
dealer.
A problem has occurred.
Press the [Reset] key on the operation panel. If this still does not solve
the problem, press the [Power] key on the operation panel to restart the
machine.
If the above two operations for recovery do not solve the error, contact
your dealer or authorized service representative. Be sure to mention the
error code displayed on the touch panel when contacting your dealer or
authorized service representative.
Not enough space in memory.
Turn the power off and on again
with the power key on the
operation panel.
The machine cannot be used because there is not enough available
space on the internal hard disk. Press the [Power] key on the operation
panel to restart the machine. If this does not solve the problem, contact
your dealer or authorized service representative. Be sure to mention the
error code displayed on the touch panel when contacting your dealer or
authorized service representative.
Message Action to Take
A problem has occurred on the
standard tray. You can use
another tray to continue printing.
A problem has occurred with the standard tray.
Touch [Change Tray] and specify a different paper tray.
A problem has occurred on the
paper tray. You can use the
standard tray to continue
printing.
A problem has occurred with the feed tray.
Touch [Change Tray] and specify the standard tray as the paper tray.
A problem has occurred on feed
tray 1 (feed tray 2, feed tray 3). To
solve the problem, remove the
jammed paper. You can use
another tray to continue printing.
A paper jam occurred in the feed tray.
See "Troubleshooting for the Feed Tray" (p. 2-24), and remove the
jammed paper.
To continue printing with another tray, touch [Change Tray] and specify a
different paper tray.
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