Riso 9630 - Table of Contents

3
ComColor GD Series Troubleshooting Guide
Contents
About This Guide ...............................................................................................................1
Symbols, Notations, and Screenshots Used in This Guide ......................................................... 2
Touch Panel Display ......................................................................................................... 5
[Home1] Screen ........................................................................................................................... 5
Status Area .................................................................................................................................. 6
Job List Icons ............................................................................................................................... 7
Chapter 1 Messages ......................................................................................................1-1
Error Messages on the Touch Panel ........................................................................................ 1-1
Examples of the Messages .......................................................................................................1-2
Service Call .....................................................................................................................................1-2
Unit Error ........................................................................................................................................1-2
Paper Jam ......................................................................................................................................1-3
Consumable Error ...........................................................................................................................1-4
Installation Error ..............................................................................................................................1-4
Warning ..........................................................................................................................................1-6
Information ....................................................................................................................................1-11
Chapter 2 Troubleshooting ...........................................................................................2-1
Paper Jams ............................................................................................................................... 2-4
Precautions When Removing Jammed Paper ................................................................................2-5
Frequent Paper Jams .....................................................................................................................2-6
Paper Feed Path ..................................................................................................................... 2-7
General Troubleshooting for This Machine ............................................................................... 2-9
Troubleshooting for the Printer Driver and Printing ................................................................ 2-13
Troubleshooting for Copying ................................................................................................... 2-16
Troubleshooting for Scanning ................................................................................................. 2-17
Troubleshooting for Storage and USB .................................................................................... 2-18
Troubleshooting for the Multifunction Finisher and Face Down Finisher ................................ 2-20
Stapler Jams (Multifunction Finisher) ...........................................................................................2-21
Stapler Jams (Face Down Finisher) .............................................................................................2-23
Troubleshooting for the Feed Tray ......................................................................................... 2-24
Troubleshooting for the High Capacity Feeder ....................................................................... 2-25
Troubleshooting for the High Capacity Stacker ...................................................................... 2-25
Troubleshooting for the IC Card Reader ................................................................................. 2-26
Other Problems ....................................................................................................................... 2-27
Troubleshooting for the Optional PS Kit ................................................................................. 2-29
Chapter 3 Maintenance .................................................................................................3-1
Replacing the Staple Cartridge .................................................................................................3-1