Riso 9630 - Duplex Printing Cannot be Performed Using the Paper Loaded in the Standard Tray; Part of the Original Is Missing in the Copied Data; Part of the Original Is Missing in the Scanned Data; The Color Mode Is Set to [Auto], but the Machine Does Not Identify Color Originals Automatically

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ComColor GD Series Troubleshooting Guide
Duplex printing cannot be performed
using the paper loaded in the
standard tray.
The paper type for the standard tray may have
been set to [Envelope].
When the [Thickness] setting in [Paper Type] is set to
[Envelope], duplex printing cannot be performed using
paper from the standard tray, regardless of the type of
paper that is loaded. Configure the settings according
to the paper to be used.
Part of the original is missing in the
copied data.
The [Reproduction Size] setting may not have
been set properly.
Set the copy reproduction size to suit the combination
of the original size and paper size.
When creating a booklet, or when performing
[Staple / Punch] or [Staple], the [Auto
Reduction] setting may not have been
configured.
When creating a booklet or using the staple/punch
function, depending on the width of the margin, the
printed surface may be cropped due to not fitting on
the paper. Set [Auto Reduction] to [ON] under the
margin settings to automatically reduce the printed
surface so that it will fit on the paper.
For booklets:
For staple / punch:
Part of the original is missing in the
scanned data.
The [Scanning Size] setting may not match the
actual size of the original.
Set [Scanning Size] to the same size as the original, or
set it to [Auto].
The [Page Size] and [Reproduction Size] setting
may not have been set properly.
Set [Reproduction Size] to match the combination of
the [Scanning Size] and [Page Size] settings, or set
[Page Size] to the same size as the original.
The color mode is set to [Auto], but
the machine does not identify color
originals automatically.
Select a color mode other than [Auto], or adjust
[Color/Black Slice Level] in the administrator
menu.
Setting a higher value makes it easier for the machine
to identify color originals. Contact your administrator
for details.
[Storage] - [Load] screen  select folder  select
document  [Change Setting] in the sub menu for
the document  [Paper Selection]  [Paper Tray
Setting]  [Paper Type]  [Thickness]
[USB] - [Load] screen  select folder  [Open] 
select document  [Change Setting] in the sub menu
 [Paper Selection]  [Paper Tray Setting]  [Paper
Type]  [Thickness]
[Storage] - [Save] screen  select folder  [Save
Document]  [Reproduction Size]
[Storage] - [Save] screen  select folder  [Save
Document]  [Booklet]  select [Layout Order] 
select [Binding]  [Edit]  set [Center Margin]  set
[Auto Reduction] to [ON]
[Storage] - [Save] screen  select folder  [Save
Document]  [Binding Margin]  set [Auto
Reduction] to [ON]
[USB] - [Save] screen  select folder  [Save
Document]  [Scanning Size]
[USB] - [Save] screen  select folder  [Save
Document]  [Page Size]
[USB] - [Save] screen  select folder  [Save
Document]  [Reproduction Size]
[Storage] - [Save] screen  select folder  [Save
Document]  [Color Mode]  select [Full color] /
[Black] / [Cyan] / [Magenta] depending on the
purpose
[USB] - [Save] screen  select folder  [Save
Document]  [Color Mode]  select [Full color] /
[Grayscale] / [Black] depending on the purpose
In the administrator menu, adjust [Color/Black Slice
Level] (1 - 5)