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ComColor GD Series Troubleshooting Guide
<X000-0000>Paper Jam
These error messages are displayed when there is a paper jam.
A problem has occurred on feed
tray 1 (feed tray 2, feed tray 3). To
solve the problem, remove the
jammed paper, and press the
Reset key. Printing using another
tray is possible.
A paper jam occurred in the feed tray.
See "Troubleshooting for the Feed Tray" (p. 2-24) to remove the jammed
paper, and press the [Reset] key on the operation panel. If this still does
not solve the problem, press the [Power] key on the operation panel to
restart the machine.
If the above two operations for recovery do not solve the error, contact
your dealer or authorized service representative. Be sure to mention the
error code displayed on the touch panel when contacting your dealer or
authorized service representative.
To continue printing with a different paper tray, press the [Reset] key on
the operation panel, change the settings, and send the data.
The external controller has an
error. Check.
An error has occurred with the print controller (ComColor Express
FS2000C) or the print controller is not connected properly.
Press the [Reset] key on the operation panel to turn off the display of the
error message and check the LED indicator of the print controller and the
connections of its cables.
Message Action to Take
Buttons indicate paper jam
locations. To display how to fix,
touch the button.
Paper is jammed inside the machine, or no paper or multiple sheets of
paper were fed into the machine.
Touch the button indicating the location of the paper jam to display how
to remove the jammed paper, and follow the instructions. For more
information, see "Paper Jams" (p. 2-4).
Message Action to Take
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