Roche Cobas 4800 System User Manual

7 Troubleshooting
cobas®
4800 System
Hardware troubleshooting
System Manual
Run recovery
1f the run control is
lost by the software an automatic
run
recovery
process
is started.
Depending at what time
point in a run the run control
was lost
the
recovery process
continues
the run or aborts it.
Run control can be
lost for reasons like
power drops,
shutdown
of the control unit, or connection
or hardware
problems.
Results
of such runs are flagged
with flag M6 (analyzer)
or MiO (instrument).
The
flag only
indicates that run recovery
was initiated
but does not indicate if
the run
could
be
recovered
by the system or not.
To decide
if the result is reportable
analyze
the
result itself and all associated
flags as you would
do
with
any result.
Remote support
In a remote support session,
the software is remotely
operated
by
Roche Service.
Call
Roche
Service to initiate a remote
support session.
Do not operate the
software during a
remote support
session.
To initiate a
remote support session
1 Request a
remote
support
session
at
Roche
Service.
Roche
Service initiates a
remote session. A
message is displayed
on screen asking
to allow remote
access on
this computer.
2 Confirm
the displayed
message.
The remote support session
starts. The session
is terminated by
Roche
Service.
0
Unloading
the instrument deck
manually
All
carriers have
to
be manually unloaded from
the instrument
deck ifa run
was
aborted
and the carriers
are not automatically unloaded.
Safety information
Take
adequate
precautions
if the instrument deck
has
to be
unloaded
manually.
The
instrument deck or the carriers
could be contaminated.
Make sure
that
you
have
read and understood the
chapter General
safety
information
(p.
13).
The
following
safety
messages
in particular are relevant:
Warning
messages:
•
Infection
by
samples and associated
materials
(p.
19)
•
Infection
and
injury due to sharp
objects
(p.
19)
Caution messages:
• Skin inflammation
orinjuly caused by reagents
(p.
21)
To
manually unload the instrument
after
an instrument abort
1 In the
wizard, choose the Unload
button.
2
1f carriers are not unloaded
automatically switch off the
instrument.
Roche Diagnostics
140
System Manual
. Version 1.0

Roche Cobas 4800 System Specifications

General

Brand	Roche
Model	Cobas 4800 System
Category	Analytical Instruments
Language	English